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Website Support Plans

You've got enough on your to-do list - your website shouldn't be another thing you need to worry about.

Peace of Mind • Always Up to Date • Save Time • Choose Your Plan •

Because an out-of-date website is a stress you don't need!

If you find yourself saying "ugh, I need to update my website" wayyy too often (and then not doing it), these are for you.

Whether you just want to save 50% off your Wix plan renewal, receive your monthly traffic reports + make sure your site is checked monthly (and have me handle any niggly tech things with Wix on your behalf), or you need regular updates and more up-leveled monthly tweaks, I’ve got you!

BASIC Plan - $22 month

The basics to keep your site healthy and headache-free. Includes monthly traffic reports, link checks, backups + a 50% off coupon when it's time to renew your yearly plan.

CORE Plan - $44 month

A step up with hands-on help each month. Includes all BASIC features plus content edits, layout fixes, SEO checks, and faster turnaround when you need it.

ESSENTIAL Plan - $66 month

Priority support for growing businesses that need ongoing care. Includes more updates, strategy insights, and everything to keep your site fresh + high-performing.

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Monthly Support Includes
Basic
Core
Essential
My 50% off coupon to renew Wix plan (not available on monthly plans)
✔️
✔️
✔️
Contacting Wix Support on your behalf (in case of fraud or tech issues)
✔️
✔️
✔️
Monthly website traffic report (Know your Numbers!)
✔️
✔️
✔️
Monthly check for broken links
✔️
✔️
✔️
Backups & Restore Support: Assistance with restoring previous versions if something goes wrong (peace of mind!)
✔️
✔️
✔️
Discount on: Therapy Calls, Website Revamps, Template Library, Design Services + any custom website work (new page builds or additional site functionality)
10%
15%
20%
Content edits/updates per month (copy, images, blog posts, new offers etc.)
30 Mins
60 Mins
Timeframe completion of content edits
Within 5 days
Within 2 days
Basic SEO review + fix any flagged errors
✔️
✔️
Monthly styling check fixing any layout or display issues (for desktop + mobile)
✔️
Quarterly SEO check + tweaks to improve ranking
✔️
Quarterly Mini Strategy Insight: video walkthrough with update functionality suggestions
✔️
Priority support (email or voice memo replies within 48 hrs)
✔️
Apply new Wix updates or features (where relevant)
✔️
*Please note - website edit work is charged at $75usd per hour if not on a monthly plan
$22 usd month
$44 usd month
$66 usd month

No lock in contracts, cancel anytime with 14 days notice, read full T&C's below

MONTHLY PAYMENT OF

$22

USD

No lock in contracts, cancel anytime with 14 days notice

MONTHLY PAYMENT OF

$44

USD

No lock in contracts, cancel anytime with 14 days notice

MONTHLY PAYMENT OF

$66

USD

No lock in contracts, cancel anytime with 14 days notice

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Terms & Conditions

To keep things flowing smoothly for both of us, here’s what you need to know about the monthly support plans:

​​Monthly Inclusions

  • Plans includes a set number of monthly support minutes (0 for Basic, 30 mins for Core, 90 mins for Essential). These minutes do not roll over into the next month if unused.

  • Any additional work requested beyond your included time will be quoted separately at $75 per.hour.
     

What’s Covered

  • Content updates (e.g. image swaps, text edits, blog uploads)

  • SEO checks + edits (title tags, descriptions, keyword tweaks)

  • Applying Wix updates and features as they become available

  • Tech checks (broken links, layout/display issues)

  • 50% Coupon application for Wix renewals does not apply on Monthly plans. Wix changes things frequently so I can not always guarantee this.
     

What’s Not Included

  • New page builds or Website Revamps (these can be quoted separately)

  • Custom integrations or third-party app support

  • Extensive SEO strategy or keyword research

  • Graphic design​

Payment & Subscription

  • Monthly plans are billed automatically on the same date each month (your start date)

  • You can cancel anytime with 14 days’ notice before your next billing cycle

  • There are no refunds for partial months once payment has been processed

 

Invoicing

  • All prices are listed in USD

  • Invoices can be issued upon request, please email me
     

Communication

  • Support requests can be sent via email shelley.ottens@gmail.com

  • I’ll confirm all requests and give you an estimated turnaround time (usually within 2–5 business days)

  • Essential Plan clients receive priority response within 48 hours​

Let's Connect

I've been fortunate enough to work with clients worldwide across many different industries over the last 10+ years!

Drop me a message here or book in for a free 15 minute Clarity Call so we can connect and chat about how I can support you.

Thanks for your message, I'll get back to you within 48 hours! Shelley

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